For our current Managed Cloud Support (MCS)* customers only, Cloudnexa offers a total of 5 hours per month of Professional Services toward commonly requested configuration changes and provisioning on the following AWS Services only:  

AWS Certificate Manager (ACM)

AWS Config

AWS Backup

AWS Systems Manager (SSM)



CloudWatch Alarms

CloudWatch Logging


EC2/VPC Elastic IP

EC2/VPC Security Groups

EC2/VPC Network Interfaces

EC2/VPC Nat Gateway

EC2 Instance Provisioning**

EC2 Key Pairs

Elastic File System (EFS)


Elastic Load Balancing (ELB/ALB/NLB)


Guard Duty

Identity and Access Management (IAM)


Relational Database Service (RDS)

Route 53

Savings Plan


Simple Email Service (SES)

Simple Notification Service (SNS)

Simple Queue Service (SQS)

Transfer Family


* Current Managed Cloud Support (MCS) customers are those with signed contracts in place for specifically Managed Cloud Support (MCS). Our legacy Managed Services contracts are not part of this change request program. Change requests for legacy Managed Services customers are paid engagements for new resource creation.  If you are unsure which support program you are a part of please reach out to for assistance or review your existing contract. 

**Launching standalone on-demand instances only

***Launching from existing and available images only