For our current Managed Cloud Support (MCS)* customers only, Cloudnexa offers a total of 5 hours per month of Professional Services toward commonly requested configuration changes and provisioning on the following AWS Services only:
AWS Config
AWS Backup
AWS Systems Manager (SSM)
CloudFront
CloudTrail
CloudWatch Alarms
CloudWatch Logging
EBS
EC2/VPC Elastic IP
EC2/VPC Security Groups
EC2/VPC Network Interfaces
EC2/VPC Nat Gateway
EC2 Instance Provisioning**
EC2 Key Pairs
Elastic File System (EFS)
ElastiCache
Elastic Load Balancing (ELB/ALB/NLB)
FSx
Guard Duty
Identity and Access Management (IAM)
Lightsail
Relational Database Service (RDS)
Route 53
Savings Plan
S3
Simple Email Service (SES)
Simple Notification Service (SNS)
Simple Queue Service (SQS)
Transfer Family
WorkSpaces***
* Current Managed Cloud Support (MCS) customers are those with signed contracts in place for specifically Managed Cloud Support (MCS). Our legacy Managed Services contracts are not part of this change request program. Change requests for legacy Managed Services customers are paid engagements for new resource creation. If you are unsure which support program you are a part of please reach out to support@cloudnexa.com for assistance or review your existing contract.
**Launching standalone on-demand instances only
***Launching from existing and available images only